Monday, 2 April 2018

The Fair Go Question

Nobody minds the surcharge.

My local coffee shop pays penalty rates.

How do I know?

Well, I just asked them - politely. The barista with whom I have developed a basic customer/employee relationship over the years was quite happy to tell me so.

She also makes great coffee.

Why ask?

In my case, if the answer had been "no", that would have been the last coffee I would have bought at that establishment. It's not as if there are any shortage of coffee outlets where I live in regional Queensland.

They're everywhere, even in the bush.

That simple enquiry is an expression of consumer power.

Make sure, gentle reader, that you use it.

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